Shipping & delivery

Cold-chain shipping, tracked end to end.

We ship sensitive peptides across Europe from a temperature-controlled fulfilment centre in the Netherlands. Every parcel is packed against the molecule’s storage profile, handed to a tracked carrier, and visible on your order page from dispatch to delivery.

Last updated 23 April 2026

Cold-chain dispatch

Thermal-packed at source.

Every parcel leaves the fulfilment centre with a validated cold-chain pack and a temperature logger. Lyophilised vials tolerate short transit windows at ambient temperature; sensitive references ship with 48-hour thermal headroom.

Tracked, not promised

Late cut-off, real tracking.

Orders placed before 14:00 CET on a working day are pulled, packed, and handed to the carrier the same day. Every parcel ships tracked — the tracking number appears on your order page the moment it leaves the building.

European fulfilment

Shipped from the Netherlands.

Our fulfilment partner operates out of a temperature-controlled facility near The Hague. Orders clear customs as intra-EU movements where eligible — no import surprises for buyers inside the single market.

Rates & transit

What delivery looks like, by destination.

ZoneParcelLetterboxTransit
NetherlandsFrom €7.38From €4.25Next working day (cut-off 14:00 CET)
BelgiumFrom €8.39From €6.451–2 working days
EU core (DE, FR, IT, ES, IE)Calculated at checkoutWhere eligible2–4 working days
Wider EU / EEACalculated at checkoutSelected destinations3–6 working days

Indicative rates. Final shipping cost and service level are confirmed at checkout based on parcel weight, dimensions, and destination. Transit times are carrier estimates, not guarantees.

On arrival

Four things to do when the parcel lands.

Cold-chain integrity is the only hard line in our returns policy. These four steps keep your batch under warranty and make any replacement claim fast if something looks off.

  1. 01Open the parcel within 24 hours.
  2. 02Photograph the temperature logger reading.
  3. 03Move sensitive vials to a fridge at 2–8 °C.
  4. 04Keep the batch code and the COA link on your order page.

Need help with an in-flight parcel or a delivery exception? support@peptyds.com